Does it matter which computer repair shop you would entrust your computer with? If you think that all repair shops are the same, then feel free to read different reviews online. Better yet, think of the hassles and the inconveniences it might cost you if your computer can’t be used for days. Truly, not all computer repairs in Melbourne CBD are the same. Connect IT, for example, offers a “no fix, no fee” for their services, as well as a wide range of services – from computer repairs to business and commercial IT solutions.
It’s no secret that some shops are better than others in terms of professional technicians, range of services, quality of services, warranties, etc. Here are some of the important facts you need to remember when choosing a laptop repair services or computer repair in Melbourne:
Most computer hardware manufacturers provide certifications for skilled and qualified computer engineers through their training programs. When searching for a PC repair in Melbourne, check whether their technicians have attended and completed these programs. These certifications ensure that they have the right skills and knowledge to handle and deliver the service you need as quickly as possible.
This may not always be the case in some shops though, as a technician certified by Del may not be able to repair other products such as Acer, Lenovo, or Sony.
Fast Turnaround Time
The most obvious reason why you bring your computer or your laptop to a professional is because you want a quick fix for your problem. The last thing you want is waiting for weeks to have your unit fixed. Thus, it is important tp ask the service company about their turnaround time.
Basic computer repairs only take about 2 to 4 hours, depending on the problem. If the problem requires hardware replacement or full repair, then your technician might need a couple or more days to fix your computer. Connect IT offers same day PC repair services for all types of computer and IT issues.
If you need your computer fixed fast to continue work as soon as possible, then the last thing you want is to pull your computer out from your workstation and take it to service repair shops. Good computer repair companies, like Connect IT, offer on-site support – sending technicians to your residence or business premises to do the repair and get you up and running in no time.
This is one of the most important factors that you need to check in a computer repair service company. Warranties can make a huge difference in your computer’s long-term cost. It safeguards your computer and saves you from spending more money for unwarranted work. Most repair services offer six (6) months to one year warranty. Also, check the company’s replacement guidelines, in case they damage your computer during repair.
Cost of Service
Last, but not the least, inquire about the repair’s cost. If the cost is almost as expensive as buying a new computer, then you definitely should know about it before the repair starts. Connect IT offers the most competitive rates for all of their services.
These are just five of the many questions you can ask to your preferred repair service company. At connectit.com.au, you can ask as much as you want. Their friendly customer service staff are always happy to attend your calls.